Refund and Returns Policy - Sana Mehndi Art

At Sana Mehndi Art, we are committed to providing high-quality mehndi artistry and organic henna products. To maintain hygiene, quality, and customer safety, we have a strict no return and no refund policy for all our services and products.

Mehndi Services (Non-Refundable & Non-Returnable)

All bookings for mehndi application services are final. This is because:

Mehndi application is a personalized service that cannot be undone or resold.
Our artists invest time and effort in creating unique designs.
Cancellations affect appointment availability for other customers.

Organic Henna Products (Non-Returnable & Non-Refundable)

Due to the nature of our organic henna products, we do not accept returns or offer refunds. This policy is in place because:

Henna is a perishable and hygienic product that cannot be resold once opened.
We ensure our products are carefully packaged and sealed for freshness.
To prevent misuse and maintain the highest quality standards for all customers.

If you receive a damaged or incorrect product, please contact us within [2] days of delivery with proof (photos or videos), and we will assess the issue. While we do not offer refunds, we may consider a replacement on a case-by-case basis.

For further inquiries, feel free to reach out to our support team. Thank you for choosing Sana Mehndi Art!